Can I receive a VAT invoice?
When you book, you receive a booking confirmation and/or payment confirmation showing the services booked and the associated costs. Whether you can also request a separate invoice depends on what you have booked.
Flight tickets
For most flight tickets booked through us, a VAT rate of 0% applies. There is therefore no VAT to reclaim on those tickets. A separate invoice does not change this.
If you have booked flight tickets only and still need an invoice for your records, please contact us. A member of our team will email it to you.
Hotels
When you book a hotel, you enter into an agreement with us as a private individual. For these bookings, we provide a booking confirmation showing the details of your stay and the associated costs. We do not issue a separate invoice.
Any VAT on your hotel stay may be charged by the hotel or another accommodation provider. We cannot show that VAT on our own invoice as VAT charged by us.
Package holidays
When you book a package holiday, you also enter into an agreement with us as a private individual. You receive a booking confirmation with an overview of your trip and the costs. We do not issue a separate invoice.
The VAT treatment may differ between the individual components of your package holiday. For components covered by the special VAT scheme for travel agents, no separate VAT amount is shown. A separate invoice does not change this VAT treatment.
Can I use my booking confirmation to claim expenses?
Yes. You can use your booking confirmation as a record of costs for your accounts and as supporting evidence for an expense claim, for example with your employer.
Claiming expenses does not automatically make your employer a party to the agreement. You can therefore book as a private individual and then use the confirmation to claim expenses.