With Flexible Ticket insurance, you can book your trip with extra peace of mind. This insurance allows you to change your flight date once and claim reimbursement for the change costs from the insurer. The policy terms and conditions of Redion (formerly Europ Assistance) apply. Your policy may still show the former name, Europ Assistance.
Benefits at a glance:
Change your travel date once
Change your flight to a date up to 60 days before or after your original travel date. Ideal if your plans change.Get your change costs reimbursed
You pay the change costs upfront and then claim reimbursement from the insurer.Also valid for non-changeable tickets
Even if your ticket does not normally allow changes, this insurance lets you book a new ticket and claim reimbursement for the costs incurred.Easy to purchase and submit claims
You receive your policy by email, including a link to Redion’s claims portal, where you can submit your claim online.Often cheaper than a flexible airline ticket
This insurance is generally cheaper than booking a changeable ticket directly with the airline.
Important conditions:
You have purchased this insurance if it is listed in your confirmation email.
This is an external service. Claims are handled by Redion under its policy terms and conditions.
Your insurance policy will be emailed to you shortly after you receive your ticket email. Read the policy terms and conditions carefully.
The maximum claim amount is stated in your policy.
Only the date may be changed (by up to 60 days); the route and passenger details must remain the same.
Only one claim per booking may be submitted.
Additional conditions apply under the insurer’s policy. You can find all information and conditions on this page.
This service can only be purchased during booking. Would you like to make a change? Go to this page.
Flexible Ticket insurance is an external service offered by our partner Redion.