Flexible ticket insurance – your security for changing travel plans

With the Flexible Ticket insurance, you can book your trip with extra peace of mind. This insurance gives you the option to change your flight date(s) once and claim the change fees you have paid back from the insurer (policy conditions of insurer Europ Assistance apply)

The benefits at a glance:

  • Change your travel date once
    Change your flight up to 60 days before or after your original travel date(s). Ideal if your plans change.
  • Get reimbursed for change fees
    You pay the change fees upfront and claim back from the insurer afterwards. 
  • Also valid for non-changeable tickets
    Even if your ticket is officially non-changeable, this insurance allows you to book a new ticket and still claim the fees paid.
  • Easy to apply and submit claims
    You will receive your insurance policy by e-mail, including a link to Europ Assistance’s claim portal where you can submit your application digitally.
  • Often cheaper than a flexible airline ticket
    This insurance is generally more affordable than booking a changeable ticket directly with the airline.

Some important conditions:

  • You have bought this insurance if it is stated on tour confirmation e-mail. 
  • This is an external service. Claims are processed through Europ Assistance according to their policy conditions.
  • The insurance policy is sent shortly after you receive your ticket e-mail. Please make sure to read all policy details. 
  • The maximum claim amount is stated in your insurance policy. 
  • Only the date may be changed up to 60 days; route and passenger details must always remain the same.
  • Only one claim per booking can be made.
  • Other conditions apply, as the insurers' policy conditions. All information and conditions can be found on this page.  
  • This service can only be bought during booking. Ready to make any changes? Please go to this page.


Flexible Ticket Insurance is an external service offered by our partner Europ Assistance

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